The Xfinity Store by Comcast
An Xfinity store is a retail outlet for Comcast products. Instead of waiting in a typical line, customers enter the store, give their name to a greeter, and when their turn comes, they are called up to the front of the store. Customers can browse the store, find products available through the company, and ask questions to employees about specific products. Grove noted that even long-time customers might not be familiar with a Comcast product’s functions.
4,000 square feet
A Comcast Xfinity store is an interactive retail space for consumers. These locations are typically 4,000 square feet and are found in familiar shopping destinations. These stores are operated by Comcast, a diversified company with three main lines of business: Comcast Cable, NBCUniversal, and Sky. While traditional service centers still exist, the company has moved to a more customer-friendly format, according to the Comcast website.
The design of the Xfinity Store is focused on customer needs, with several distinct zones. Customers can experience the full range of services at each location and learn more about the Xfinity brand. A touchscreen kiosk in the store provides information about the Xfinity platform, including apps, digital video recorders, and more. Throughout the store, employees are available to answer questions about products and services.
The Xfinity store by Comcast is the third such location in Delaware. The Christiana Mall location has an interactive customer model. The retail stores are organized by product areas, with product demonstrations available to help consumers choose what they need. The first Xfinity Store by Comcast is located at 5601 Concord Pike in Wilmington, and the second is located at the Dover Town Center at 1574 N. DuPont Highway.
Customers can also explore the new retail stores in metro Atlanta. The company plans to open a new store in Morrow on April 19, one in Peachtree Corners in November, and one in Marietta on August 16. Other stores are scheduled to open in Lithonia and Kennesaw in the fourth quarter. The company also planned to open a store in Sandy Springs in 2019.
Xfinity Mobile
Xfinity Mobile by Comcast is a wireless service alongside Comcast’s internet and TV services. It’s a mobile virtual network operator (MVNO) and works on a single wireless network, much like Google Fi. The main difference is costs; you’ll save money with Xfinity Mobile’s plans. While Xfinity Mobile is available on Android and iOS devices, it doesn’t offer the same high-speed connection as Google Fi.
The Xfinity Mobile plan comes with free unlimited talk and text across the United States and 100 MB of data. Customers can switch plans without penalties and mix and match plans across lines. The plans can be auto-billed, which may be a downside for those whose funds fluctuate. Alternatively, you can opt for a more expensive Unlimited plan if you are a heavy data user.
Xfinity Mobile works with Android devices from major brands, including the Galaxy Note series, the Samsung Galaxy S20 FE, the LG G6, the Moto Z3, and the HTC One M8. It also supports the Galaxy Z Flip3, the Galaxy S20 FE 5G UW, and the Samsung A32 5G. Xfinity Mobile also supports iPhones, Android phones, and many more. If you are considering switching to Xfinity Mobile, you should research before choosing your plan. You’ll be glad you did.
Xfinity Mobile is available in select areas. Signing up for this service is easy but requires a Comcast account. If you already have an internet service from Comcast, the company also offers Visible, a mobile phone service that is more affordable. A $25 monthly per line fee will be added to your Xfinity Mobile bill, but if you continue your service, you won’t be charged again.
Xfinity TV
If you love live TV and watching your favorite shows on your laptop, iPad, or smartphone, then the Xfinity store by Comcast is the place for you. With a wide selection of apps, Xfinity customers can watch their favorite shows anywhere they have Internet access. Xfinity Stream lets customers watch their favorite programs from the best networks and enjoy thousands of On Demand options. Other great features include Xfinity WiFi, which helps customers search and customize their home networks.
Comcast also offers movies and TV shows in its Xfinity store. Once purchased, the titles are yours to watch as often as you want. The titles you buy will appear on your TV or computer and won’t disappear even if you switch to another service within 60 days. If you don’t enjoy the movies and TV shows on Xfinity TV, you can always download them and watch them when you don’t have internet access.
The cancellation process is simple. When canceling your subscription, you should be polite and let Xfinity know the cancellation date as soon as possible. It will save you time and money if you call Xfinity rather than go online and cancel. However, if you have an Xfinity TV and internet bundle and are ready to cut the cord, you can keep that service and cancel the other services. By canceling the TV service, you will no longer be paying for cable TV service.
The Xfinity store by Comcast is a modern retail environment with a unified theme. Customers can try the full suite of Xfinity products and services, from Xfinity Mobile to Xfinity Internet. There’s even a raffle, with a 50-inch 4K Ultra HD TV up for grabs. And while you’re there, be sure to sample some tacos from a food truck.
Xfinity Internet
Xfinity offers a range of plans for different speeds. It has a straightforward plan structure, but you should know the steep price increases in the second year. If you’re concerned about overspending, consider the Xfinity introductory price. This service is good, but you should know the price hikes after the promotional period. Contact customer support for a better deal and ask about a different plan.
Over the past several years, Xfinity Internet by Comcast has been steadily improving on customer satisfaction metrics. In the most recent study, Xfinity increased its score by one point in 2020 and five points in 2019. It now ranks 67 out of 100, a score significantly higher than the industry average of 65. The company has been rated as one of the best ISPs in the U.S. for the past four years and continues to rise.
If you want to experience the full speed of your Xfinity Internet service, you should pay attention to the discrepancy between download and upload speeds. Xfinity uses hybrid fiber-coaxial cable connections to deliver faster speeds than most other providers. Besides, asymmetrical connections always have higher download speeds than upload speeds. However, Xfinity has no limits and will upgrade your equipment for free if you lease an Xfinity gateway.
You can sign up for Xfinity Internet by Comcast’s Affordable Connectivity Program for $30 per month, which gives you an extra $100 towards the cost of computers and tablets. The combination of these two programs results in essentially free internet. Generally, internet providers charge a fee and limit the number of users and data you can download. Xfinity offers an affordable internet plan for anyone’s budget. So, whether you want to stay connected, check out Xfinity’s introductory pricing before signing up.
Xfinity Voice
Xfinity Voice is a digital VoIP landline phone service carried over Xfinity internet. It offers cleaner audio clarity and advanced features, including three-way calling and voicemail-to-text messaging. This service is an excellent addition to Xfinity internet and is offered without an annual contract. Customers can cancel at any time if they choose not to use it.
In addition to Xfinity Voice, the retail center offers a complete line of telephony products. In addition to the standard home phone service, Xfinity Voice customers can use the Xfinity Store to get their monthly bill, order new equipment and manage their accounts. The store is open Monday through Friday, from 10 a.m. to 5 p.m., Saturdays and Sundays from 12:00 noon to 6 p.m.
The Xfinity store also offers interactive demonstrations of the company’s products. Customers can test the Comcast apps, explore the Xfinity Voice service, and learn about Xfinity Home, the company’s home automation solution. Personalized service and self-serve bill pay make Xfinity stores an excellent place to explore the Xfinity brand. This new store is open seven days a week.
Xfinity Mobile also allows users to bring their phones and use them with Xfinity. Android users must purchase a particular Samsung or Google phone to ensure that their device is compatible with Xfinity Mobile. Users can also use the service overseas. Xfinity Mobile charges rates for talk, text, and data usage. A refunded credit is issued for the remaining amount in a data outage.
