The boat is a leading manufacturer of electronic gadgets. Headphones and smartwatches are the most popular gadgets manufactured by Boat. These days most tech lovers are seen using headphones or smartwatches from Boat. This shows the market share boat holds. Boat products are mostly of high quality and are budget-friendly. The boat is known to produce some of the best air airdrops under 1000.
Sometimes it happens that the product purchased starts to have some issues and needs to be repaired or replaced. Many users are not aware of the proper steps of how to claim a Boat warranty in case they face some technical problems with the device.
Here in this context, we will discuss how one can claim a warranty for any Boat product.
Terms to Claim Boat Warranty
Generally, most products from Boat come with a one-year warranty. However, there are a few terms and conditions applied to claim this warranty. Some of the important terms and conditions are discussed below.
- Make sure that you have all the important documents like the bill and other papers of the product where the date of purchase of the product is mentioned. This will help the support team of Boat to provide their best service.
- Make sure that the product is not more than 1 year old because Boat Warranty generally covers one year from the date of purchase.
- Make sure that the product is not broken or damaged in any way because then Boat’s warranty scheme does not offer their services in case of a broken product.
- Lastly, one should make sure that the product has not been purchased from an unauthorized dealer or retailer and it should have all required documents to claim this warranty.
Thus, we can say that if your device fulfils the above-mentioned conditions, it can be easily repaired or replaced by the Boat customer service team without facing any issues.
Mode of Purchase and Warranty
To claim the warranty of a Boat product, first, we need to understand whether the product was purchased online or offline and accordingly we must proceed.
In case the product was purchased offline, one should take the device along with its warranty card and bill to the nearest Boat service centre. If the device is not broken or damaged in any way, and it remains within the warranty period, it will be repaired for free by the experts in the service centre. Another option is to visit the official website of Boat and seek customer support.
In case the product is purchased online from e-commerce websites like Amazon, Flipkart, etc., the bill containing the date of purchase from the retailer should be collected from the e-commerce website. After downloading the necessary documents from the e-commerce website, there are mainly two ways to claim the warranty of the device- WhatsApp support and support from the official website.
Whatsapp Support
In case you are looking to claim the warranty of your product then find the warranty card that comes along with the device when purchased. The card will have a WhatsApp number from customer support. Ping on that number. The support team of Boat is likely to contact you as soon as possible. The customer support team will ask for your address and other details. Then the team may ask you to take the device to the nearest service centre or they may pick it up from your house. After inspection, they may replace or repair the device if it fulfils their terms. After the process is done, they will deliver the device back to your address.
Website Support
In case you are looking to get support from the official website of Boat, first, visit the official website. Click on ‘Register Complaint’. The interface that appears next will ask to enter some details such as Product Group, Product Name and Pin Code. Enter them correctly and click on submit. The next page that appears will ask you to fill in your basic details such as name, address, a platform from where the product was purchased, mobile number, etc. After you have filled in all the necessary information, enter the captcha and click on submit.
One needs to then get the bill invoice from the respective online e-commerce website from where the product has been purchased. The Boat support team is most likely to pick up your device from the doorstep of your house within three working days from the date of registering the complaint. After repairing or replacing your device, they will deliver it back to your house in due course. The warranty status can also be checked from the website after the device has been taken for repair or replacement by the customer support team.
Thus, the website support of Boat provides some of the best services if your device is within the warranty period. However, in case the product is damaged or broken, the company won’t replace or repair it.
Conclusion
The boat is a brand best known for its amazing gadgets and accessories. The headphones and smartwatches manufactured by Boat are considered to be among some of the best in the market. But sometimes it happens that the devices may come with some faults in them. In such cases, the Boat customer support team is of great help. They provide all necessary assistance required to solve the issue.
To get your device repaired or replaced, many ways can be followed that have been discussed in this context. The online Boat support has one of the best user interfaces as well that guides customers through all the steps to claim the warranty of the products purchased by them. Thus, if one follows the steps mentioned here, he is most likely to get the Warranty benefits easily without facing many problems.
QnAs
- Boat products come with a how many years warranty?
Most Boat products come with a 1-year warranty.
- What are the major three ways to claim a Boat warranty?
Three major ways to claim Boat Warranty are- online help from the official website, WhatsApp support, and offline service centre support.
- Are the devices replaced if they are accidentally broken?
No, if the device is broken or damaged in any way, the warranty cannot be claimed from Boat.
- Can one get the warranty benefits for a Boat if it comes with a manufacturing defect?
Yes, If the device has a manufacturing defect, the product will be replaced by Boat.
- From where will you receive the repaired or replaced product?
In case of offline support, the repaired or replaced product can be taken from the nearest Boat service centre. In the case of online support, the product will be delivered to the doorstep of the customer within 3 working days from when the product was taken from the customer by the support team.
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